Privacy Policy

Last updated: May 23, 2026

1. Information We Collect

• Account information: name, email address
• Interview responses you submit (text or video)
• Payment information (processed by Stripe; we do not store card details)
• Usage data: session activity, report views

2. How We Use Your Information

• To generate and deliver your feedback report
• To improve the accuracy and quality of our AI feedback
• To communicate with you about your account
• To process payments

3. Data Retention

Interview responses and reports are retained for 365 days after your last session. You may request deletion at any time.

4. Data Sharing

We do not sell your personal data. We share data only with:

• OpenAI (AI processing of your interview responses)
• Stripe (payment processing)
• Google Firebase (authentication and data storage)
• Sentry (error monitoring)

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@tryproductloop.com.

6. Cookies

We use cookies for session management and basic analytics only.

7. Security

We use industry-standard encryption to protect your data. No method of transmission is 100% secure.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy at any time. We will notify you of material changes via email.

10. Contact

Contact us at info@tryproductloop.com.